BlackBerry® wireless platform by Research in Motion (RIM) has
steadily maintained its leading position since it was originally introduced
in 1999. By November 2004 there were over 2 million Blackberry subscribers,
and popularity is still increasing as smaller businesses are seeing
the advantages of having their employees stay in touch.
If you are
considering BlackBerry for your growing business, the first thing
you need to do is decide how emails will get to your device(s).
As you may expect, some piece of software must be there to cause
your messages to be sent from wherever they are to your handheld. This
is referred to as "redirecting your messages."
three ways to accomplish the redirection of messages:
There’s likely to be only
one solution for you and your business, but choosing the right
method can be difficult if you are not familiar
with why there are three ways and what the differences are.
BlackBerry Enterprise Server
Enterprise Server is a server component that is purchased separately
from your handheld. It provides tight
BlackBerry handhelds and your corporate email server. It
is installed on a server at your office and allows you to
features. Redirection of your email is done by the server.
that want to give BlackBerry handhelds to many employees
(at least ten) often have a BlackBerry Enterprise
It only works with Microsoft Exchange and Lotus Notes Email
servers, and users have to use either Microsoft Outlook
or the Lotus Notes
Client to access their email.
BlackBerry Web Client
Another common choice
is the BlackBerry Web Client. The Web Client is basically a BlackBerry
run by an
ISP or your wireless provider. You will typically be
given an email
address from that provider to be used with your BlackBerry,
and that address
will most likely be different than the email address
that you use on
your desktop PC currently.
NOTE: Your handheld can be
used with both a BlackBerry Web Client and the BlackBerry
Enterprise Server. If you
to do this,
configure the Desktop Manager to use the BlackBerry
Enterprise Server first,
then use the BlackBerry Web Client to configure your
handheld to use
If you use Microsoft Outlook
as your email client and do not have a BlackBerry Enterprise
Server or Microsoft
BlackBerry Desktop Redirector is your redirection
method. Unlike the BlackBerry Enterprise Server, which does
redirection at an
the Desktop Redirector does it at your desktop PC.
The Desktop Redirector is a separate program that
PC and integrates
with Microsoft Outlook to redirect email messages
that the email client
Because the Desktop Redirector runs on
your desktop PC, the desktop PC must be on and connected
emails on your handheld. If your desktop PC is
a laptop that you take with
you, then this method will not work and you need
to look at setting up a dedicated system to run
installing a BlackBerry Enterprise Server. Setting
up a dedicated system can
be as simple as setting up an old PC or purchasing
an inexpensive PC to
run the Desktop Redirector on.
We have helped many of our clients select and set up BlackBerry systems.
We know the technology inside and out. In fact we use it ourselves!
Let us show you how we can help you. Give us a call.